Service & support options: The HP Care Pack service part numbers below for ProLiant BL p-Class server blades, cover the server blade and all HP branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server. HP Care Pack services for HP BladeSystem p-Class server blade enclosure covers the enclosure including patch panels, HP supported Ethernet interconnects, power enclosure with power supplies and power distribution; -Enhanced Care: 4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years; -Continuance Care: 4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years; -Total Care: Support Plus 24 - Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays; -Deployment Services: Installation & Start-Up service for HP BladeSystem Infrastructure plus HP BladeSystem Enhanced Network Installation and Start-UP as per the Customer Description and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP holidays3 year Parts, 3 year Labor, 3-year on-site support