- - Remote problem diagnosis and support
- - 4-hour onsite response
- - Replacement parts and materials included
- - Firmware updates for selected products
- - Escalation management
- - Access to electronic support information and services
- - Defective media retention (DMR)
- - Accidental damage protection
1y 4hr Response Onsite w/Accidental Damage Protection/Defective Media Retention NB HW Supp
When time is money, you can't wait for your device to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service is available 9 hours per day during standard local business hours, and the standard local work week, excluding HP holidays. Plus, accidental damage protection covers spills, drops, falls and more. And when dealing with defective storage media, you maintain control of your sensitive data.
HP 1y 4hr Response Onsite w/Accidental Damage Protection/Defective Media Retention NB HW Supp, 12 month(s)
HP 1y 4hr Response Onsite w/Accidental Damage Protection/Defective Media Retention NB HW Supp. Coverage period: 12 month(s)